Online marketing terms

What is a contact form?

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A Contact form is a form to send a message to the administrator of a website. It is added via a plug-in.

What is a contact form?

It is a form, which enables the visitor to obtain contact with the company. A visitor to a website can send a message via this form and in this way contact the administrator of the website. You can add the form to the website via a plug-in. An example of such a plug-in is Contact Form 7 WordPress.

Contact Form 7

Contact Form 7 is one of the best-known plug-ins used in WordPress. With this plug-in you can manage multiple forms. In addition, it is possible to easily adjust format. This plug-in is easy to download and you can install it directly from the plug-in library in WordPress.

It is important to mention that there are certain advantages and disadvantages of a this form, which are listed below.


As a visitor to a website you can contact an organization in various ways. First of all, you can get in touch with us via a telephone number. Secondly, it is possible to send messages via Whatsapp or Facebook. Third, you can send an email. And finally, some sites allow you to chat via live chat.

But why do we use it? It has the following advantages:

  • Enables visitors to your website to contact you directly;
  • It simplifies the processing of information by using standard input fields;
  • Increases the reliability of your website;


Besides the advantages, a number of disadvantages can be listed as well, namely:

  • It takes time to respond to all incoming messages;
  • The sender does not know where the mail is sent;
  • Spam can cause problems.

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