Maintenance

Standard Maintenance Package

The yearly business activities entail:

• 6 CMS updates

Six times a year, we will update your Content Management System to the newest version. This entails both security and functionality updates.

• 6 Plug-in updates

Six times a year, we will update your installed plug-ins. These must be up to date, so there is guaranteed compatibility with your CMS.

• Server updates

The server on which your website is hosted is of great importance to the optimal performance of your website. Therefore we assure that the server is always up to date.

• Standards technical updates

Extra functions that were installed onto your website, are updated and checked.

• Security and monitoring

Good security for your website is extremely important. That is why we install standard security techniques and make sure that these are up to date. Besides that, we also monitor the performance of your website and server closely.

• Malware scanning

Once a month, we scan your website for malware and viruses with the Sucuri Sitescan.

• Backups on the cloud

Once a week, we make a backup of your database. This entails your added texts and essential settings. We also make a backup of the media of your website, such as uploaded photos and other files, once a month. The made backups will be stored decentral for a month.

The yearly business activities entail:

• 12 CMS updates

Twelve times a year, we will update your Content Management System to the newest version. This entails both security and functionality updates.

• 12 Plug-in updates

Twelve times a year, we will update your installed plug-ins. These must be up to date, so there is guaranteed compatibility with your CMS.

• Server updates

The server on which your website is hosted is of great importance to the optimal performance of your website. Therefore we assure that the server is always up to date.

• Standards technical updates

Extra functions that were installed onto your website, are updated and checked.

• Security and monitoring

Good security for your website is extremely important. That is why we install standard security techniques and make sure that these are up to date. Besides that, we also monitor the performance of your website and server closely.

• Malware scanning

Once a month, we scan your website for malware and viruses with the Sucuri Sitescan.

• Backups on the cloud

Once a week, we make a backup of your database. This entails your added texts and essential settings. We also make a backup of the media of your website, such as uploaded photos and other files, once a month. The made backups will be stored decentral for a month.

Custom Support Package

Choose either the standard or elaborate maintenance package. These are the extra options or modules on top of those:

• Adjustment session (at the office or on location)

Do you prefer to be present during the adjustments? Whether it is at our office or your own business location, it is possible.

• Managing content, news and current events

Would you prefer to not post or place content yourself? No problem, we would love to do it for you!

• Newsletter (such as Mailchimp)

Do you need us to spread your newsletters? At Convident you are in good hands, whether it is about technical implementation through plug-ins such as Mailchimp or sending the mails itself.

• Maintenance and support custom techniques

In need of extra maintenance or do you use customised external plug-ins such as RecruiterXL? Even then we can offer you support. 

• Advice consultation or knowledge session

At Convident, we value personal contact highly. That is why you are always welcome for an advice consultation or a knowledge session. With this, we can offer you customised advice and/or contribute to the future of your online strategy.

• Other: …….